The problem with hourly pricing
Hourly rates sound fair on paper. But in practice, they create bad incentives. The slower the work goes, the more the customer pays. You have no idea what you'll owe until it's done. And if the job runs long for reasons outside your control — traffic, a supply run, a complicated install — you absorb the cost.
That's not a partnership. That's risk transferred entirely to you.
How we set flat rates
We research what jobs actually take to complete well, then set a rate that fairly compensates a skilled pro while being transparent for customers. Our rates reflect real market data, not guesswork.
When we set a rate for TV mounting, HVAC service, or a plumbing repair, we know the typical time and materials involved. We price it to be fair — and then we hold that line.
What flat-rate means for you
You know exactly what you're paying before anyone sets foot in your home. There are no hourly overruns, no "it took a bit longer than we expected," no surprise invoices. The price in your booking confirmation is the price you pay.
When scope changes
If your pro discovers the job is significantly different from what was described — say, a "simple leak" turns out to be a pipe that needs full replacement — they'll stop and communicate before proceeding. You'll approve any additional scope before any work happens. No surprises.
Our guarantee
If you're not satisfied with the work, we make it right. That's backed by our platform — not just a verbal promise from a stranger on the internet.